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Creators/Authors contains: "Frluckaj, Hana"

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  1. The involvement of companies and public institutions in open-source software (OSS) has become widespread. While studies have explored the business models of for-profit organizations and their impact on software quality, little is known about their influence on OSS communities, especially in terms of diversity and inclusion. This knowledge gap is significant, considering that many organizations have the resources to enhance diversity and inclusion internally, but whether these efforts extend to OSS remains uncertain. To address this gap, we conducted interviews with maintainers of community-owned and organization-owned OSS projects, revealing tensions between organizations and their projects and identifying the impact of internal policies on OSS communities. Our findings reveal that, on the one hand, organization-owned projects often restrict external contributions due to stringent operating procedures and segmented communication, leading to limited external engagement. On the other hand, these organizations positively influence diversity and inclusion, notably in the representation and roles of women and the implementation of mentorship programs. 
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  2. The rapid growth of open source software necessitates a deeper understanding of moderation and governance methods currently used within these projects. The code of conduct, a set of rules articulating standard behavior and responsibilities for participation within a community, is becoming an increasingly common policy document in open source software projects for setting project norms of behavior and discouraging negative or harassing comments and conversation. This study describes the conversations around adopting and crafting a code of conduct as well as those utilizing code of conduct for community governance. We conduct a qualitative analysis of a random sample of GitHub issues that involve the code of conduct. We find that codes of conduct are used both proactively and reactively to govern community behavior in project issues. Oftentimes, the initial addition of a code of conduct does not involve much community participation and input. However, a controversial moderation act is capable of inciting mass community feedback and backlash. Project maintainers balance the tension between disciplining potentially offensive forms of speech and encouraging broad and inclusive participation. These results have implications for the design of inclusive and effective governance practices for open source software communities. 
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  3. Open source software represents an important form of digital infrastructure as well as a pathway to technical careers for many developers, but women are drastically underrepresented in this setting. Although there is a good body of literature on open source participation, there is very little understanding of the participation trajectories and contribution experiences of women developers, and how they compare to those of men developers, in open source software projects. In order to understand their joining and participation trajectories, we conducted interviews with 23 developers (11 men and 12 women) who became core in an open source project. We identify differences in women and men's motivations for initial contributions and joining processes (e.g. women participating in projects that they have been invited to) and sustained involvement in a project. We also describe unique negative experiences faced by women contributors in this setting in each stage of participation. Our results have implications for diversifying participation in open source software and understanding open source as a pathway to technical careers. 
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